THE QUICK HITS
- Orders are shipped Monday-Friday.
- Orders are not shipped on Saturdays, Sundays, or Holidays.
- Shipping is not included on your original order.
- We will calculate it for you once it is boxed & ready to ship.
- Shipping fees are based on weight & ship to location.
- Once we know the shipping fee, we will send you an updated invoice.
- Watch for an email from us.
Q: HOW LONG DOES IT TAKE TO SHIP MY ORDER?
- If everything you ordered is in stock, it should ship within 2-3 business days.
- If your order includes pre-order items, we will contact you about delivery dates.
- If you have a special event or firm delivery date you need, please let us know asap
- Shipping times are subject to change during peak holiday season.
Q: I HAVEN'T RECEIVED MY PACKAGE, WHO SHOULD I CONTACT?
Please allow 2-3 business days for order processing (3-5 days for international). Also, remember we only ship orders Monday through Friday. Once your order has been processed you will receive an email with your tracking information in it! If you're still concerned your order may have gone missing, simply email us & we'll look into it for you.
Q: WHY DOESN'T MY TRACKING NUMBER WORK?
Your tracking number won’t be recognized until approximately 24 hours after your order has shipped. This is just the time required for online tracking systems to update. Try tracking your package again the following day-it should work by then.
Q: I RECEIVED MY ORDER BUT ITEM(S) WERE MISSING?
If you were billed for the item but did not receive it, please let us know right away, we are happy to fix any errors.
INTERNATIONAL SHIPPING QUESTIONS
Q: DO YOU SHIP OVERSEAS?
Yes of course!
Q: HOW MUCH WILL I PAY FOR INTERNATIONAL SHIPPING?
Your shipping price will be determined by the weight of your order, the shipping destination & the carrier you choose.
Q: HOW MUCH WILL I PAY FOR TAXES & DUTIES?
Certain countries charge additional customs fees and/or additional independent carrier charges. Too Fast can not anticipate these costs. You will be responsible for them. You may want to contact your local customs office to find out what kinds of fees you can expect.
Q: CAN YOU MARK MY ORDER AS A GIFT?
Unfortunately not, but if you have detailed shipping instructions please let us know right away.