Too Fasts Return Policy

OUR RETURN POLICY COVERS EVERYTHING EXCEPT FOR DEMONIA SHOES: DEMONIA SHOE RETURN POLICY
 RETURNS ARE ACCEPTED IF
  • Items are returned to us in new condition.
  • Items are returned to us in unworn condition.
  • Items are returned to us within 30 days.
RETURNS MAY BE DENIED IF
  • Items are not returned in their original condition.
  • Items that were damaged after you received them.
  • Items that are returned more than 30 days after delivery.
RETURNING ITEMS PURCHASED WITH A GIFT CARD

No problem at all! You can return items purchased with a gift card, however, your refund will also come in the form of a gift card. The person who purchased the gift card will receive a gift card credit code. The amount of the credit will be equal to the value of your return.

RETURNING USED OR WORN "ONCE" ITEMS

If you return something to us that has been worn or that you have damaged in any way, your refund will be denied. Furthermore, we will not pay to ship the item back to you. Your item will be discarded unless you choose to pay the return shipping fee to have us ship it back to you. So please don't even think about it. ♥ Thanx ♥

NON-RETURNABLE ITEMS

There items that can not be returned. 

  • Worn Items
  • Gift Cards
NON-RETURNABLE UNLESS YOU RECEIVE A DEFECTIVE ITEM

These items can only be returned if you have received a defective item or the wrong item.

  • Demonia Shoes
  • Lingerie
  • Swimwear
NON-RETURNABLE UNLESS YOU RECEIVE THE WRONG SIZE

These items can only be returned if you have received the wrong size.

  • Clearance Items
  • Mystery Bin Items

REFUND POLICY

OUR REFUND POLICY COVERS EVERYTHING EXCEPT FOR DEMONIA SHOES: DEMONIA SHOE REFUND POLICY
WRONG SIZE OR WRONG ITEM:

There are never any return or exchange fees if you receive an item that is different from the item you ordered. That would be totally our fault and we will correct it for you free of charge, of course. We will always refund you for the full cost of the item as well as your original shipping cost for the item. To start your return or exchange please email us at sales@toofast.com

DEFECTIVE ITEM RETURNS NEED AN APPROVAL:

We always need to verify that the item you received was defective. Please email us right away if you believe the item is defective. You must include images of the defect in your email. Please also include a description of the defect, your order number (if you know it) and we will get back to you right away. If you do not provide images of the defect in your email, the return process will be delayed. So please do not forget. To start your return or exchange please email us at sales@toofast.com

We will inspect your return and process your refund after we receive your return. Refunds are credited to your original payment method, please note that refunds can take up to 10 business days to appear in your account, although most show on the next business day.

RETURNING FOR STYLE OR FIT ISSUE

We accept returns on items that you don't like, that doesn't fit or if you simply change your mind. But in this situation there are return/exchange fees.

RETURN ITEM FEE FOR STYLE OR FIT:  $5 

We gladly accept exchanges as long as the item you are returning is not on our non-returnable items, the return process is started within 30 days of receipt and the item is still in new, unworn condition. If you just don't love it for whatever reason and you decide that you want to return it, no problem! But there will be a $5 fee which will be deducted from your refund. This fee covers the cost of providing you with a free shipping label to return the item to us.

EXCHANGE ITEM FEE FOR STYLE OR FIT: $10 

We gladly accept exchanges as long as the item you are returning is not on our non-returnable items, the return process is started within 30 days of receipt and the item is still in new, unworn condition. However, you will be responsible to pay certain fees. See below. exchange an item for style or fit issues, you will be charged a $10 exchange item fee. This covers the cost for you to ship the item back to us & also the cost for us to ship the item back to you.

START YOUR RETURN

Want to return something? No problem. Just hit up the profile icon in our navigation menu or cruise over to our Refund Policy or Returns page and follow these steps:

LOG INTO YOUR ACCOUNT:
  • Punch your email address into the "Email" field and hit the "Continue" button.
  • Check your email for a six-digit code from us. (Don’t see it? Check your spam folder, we’re probably chilling there.)
  • Enter the code back on our site like the genius you are.
CLICK ON THE PROBLEM ORDER:
  • Click "Request return" on the order you're ready to part ways with.
CHOOSE THE STUFF YOU'RE SENDING BACK:
  • If your order has multiple items, select which ones are getting the boot.
GIVE US THE DIRT:
  • Select a reason for the return and leave a note.
  • If you’re doing an exchange, list the item name, size, or whatever you're swapping for.
WRAP IT UP:
  • Hit "Request return" and wait for us to get back to you.

    IMPORTANT SH*T YOU GOTTA KNOW:
    FOR EXCHANGES:
    • In your return note, tell us exactly what item and size you want in exchange.
    • Please don’t leave us guessing—we’re not mind readers.
    GOT A DEFECTIVE OR WRONG ITEM?
    • First off, sorry about that!
    • Add a note on your return request explaining the issue.
    • Then, email us at sales@toofast.com with pics or details of what you got. This will prove it’s jacked up (a few pics is all we need), and that's it! We’ll make things right.
    • No pics = no refund, no exceptions.

    If your return gets the green light and requires shipping, you’ll get an email with instructions and a return label. Once we get the goods back, your refund will drop. Refunds are always credited to your original payment method, please note that refunds can take up to 10 business days to appear in your account, although most show on the next business day. See below for missing or late refunds.

    Any questions? Hit us up > sales@toofast.com

    SIGN IN TO START YOUR RETURN

      LATE OR MISSING REFUNDS

      You will receive an email from us when your refund has been processed. Refunds sometimes take up to 10 business days. Business days are counted as Monday - Friday. Saturday and Sunday are not considered business days. Please note, we have rarely, if ever have seen refunds that take longer than a few days to process. But if you haven’t received your refund & it has been at least 10 business days from the day we confirmed your refund..

      LOCATE A MISSING REFUND

      • Double check your payment accounts transaction page, maybe you missed it?
      • Email us & ask us to provide you with a transaction number for your refund.
      • Your payment provider should be able to locate your refund with a transaction number.
      • Contact your payment provider:
        • Give them the transaction id we provided you.
        • Ask them why you haven’t received your refund.

      PAYMENT PROVIDERS

      Please note you need to know who your payment provider is in order to know who to contact. We accept all of the following payment methods, so it could be any one of the providers listed below.

      For your convenience we created this list with links to each payment provider's refund pages.