Shipping Policy
SHIPPING | THE QUICK HITS
- Orders are shipped Monday-Friday
- Orders are not shipped on weekends or Holidays.
- Allow for 1-2 days for order processing.
- Processing time may be extended during the Holidays or a sale event.
- Please note that "shipping time" refers to the number of days your package will be in transit, including processing time.
- Holiday Shipping For Shoes Only: 4 - 7 business days
- Click the link below to estimate your delivery date. Please note that these times are just estimates!
- TIME IN TRANSIT MAP
PACKAGE PROTECTION
UPS SHIPPING
UPS is the most reliable shipping service available. We strongly suggest shipping your order with UPS if the value is over $100. Package protection is always included on packages that ship via UPS. In the rare case that UPS loses a package, it's quick and easy to file a claim with them, and they will reimburse you pretty fast too!
START A CLAIM WITH UPS
USPS SHIPPING
While USPS Ground Advantage does offer some protection for misplaced or damaged packages, it's not a guarantee. However we do have some good news, Too Fast now purchases package protection for all domestic orders valued at $100 USD or less that are shipped with USPS Ground Advantage. However, if this does not apply to your situation, don't worry, it's still ok, because the truth is 9 times out of 10 lost packages are found! You just have to know what your next move is going to be. So, if your order takes a detour through Wonderland or ends up at the wrong castle, fear not! We'll do our best to walk you through the claim process so you can either get a refund or even better, get your goodies back.
Before you do anything else, please try this stuff first:
- Double-check any and all areas around your mailbox.
- Ask your neighbors, friends or family if they received your package.
- If you still can’t locate it, the next step is to call your local post office and tell them what happened.
- Be ready to give them your tracking number. They can usually help you find your package.
Hopefully, by this point, someone will have found your package! But if that’s not the case, then we suggest the following steps…
FILE A USPS CLAIM:
- REGISTER FOR USPS ACCOUNT or SIGN IN TO USPS ACCOUNT
- COMPLETE A HELP REQUEST FORM
- SUBMIT A MISSING MAIL SEARCH
- SUBMIT A CLAIM
If you have tried everything else and you still cannot track down your package, then contact us at sales@toofast.com. Although we cannot promise, anything we will do our best to help you as much as we can!
